diff --git a/lib/notifier/index.js b/lib/notifier/index.js
index 7c3841fb..abdb8b81 100644
--- a/lib/notifier/index.js
+++ b/lib/notifier/index.js
@@ -166,6 +166,51 @@ function transactionNotify (tx, rec) {
   })
 }
 
+function complianceNotify (customer, deviceId, ...args) {
+  return Promise.all([
+    settingsLoader.loadLatest(),
+    queries.getMachineName(deviceId)
+  ])
+    .then(([settings, machineName]) => {
+      const notifications = configManager.getGlobalNotifications(settings.config)
+
+      const action = args[0]
+      const period = args[1]
+
+      const msgCore = {
+        BLOCKED: `was blocked`,
+        SUSPENDED: `was suspended for ${!!period && period} days`
+      }
+
+      const rec = {
+        sms: {
+          body: `Customer ${customer.phone} ${msgCore[action]} - ${machineName}`
+        },
+        email: {
+          subject: `Customer compliance`,
+          body: `Customer ${customer.phone} ${msgCore[action]} in machine ${machineName}`
+        }
+      }
+
+      const promises = []
+
+      const emailActive =
+        notifications.email.active &&
+        notifications.email.compliance
+
+      const smsActive =
+        notifications.sms.active &&
+        notifications.sms.compliance
+
+      if (emailActive) promises.push(emailFuncs.sendMessage(settings, rec))
+      if (smsActive) promises.push(smsFuncs.sendMessage(settings, rec))
+
+      notifyIfActive('compliance', 'customerComplianceNotify', customer, deviceId, ...args)
+
+      return Promise.all(promises)
+    })
+}
+
 function sendRedemptionMessage (txId, error) {
   const subject = `Here's an update on transaction ${txId}`
   const body = error
@@ -216,6 +261,7 @@ const notifyIfActive = (type, fnName, ...args) => {
 
 module.exports = {
   transactionNotify,
+  complianceNotify,
   checkNotification,
   checkPings,
   checkStuckScreen,
diff --git a/lib/routes/customerRoutes.js b/lib/routes/customerRoutes.js
index 0f5f6902..c4745c6a 100644
--- a/lib/routes/customerRoutes.js
+++ b/lib/routes/customerRoutes.js
@@ -61,7 +61,7 @@ function triggerBlock (req, res, next) {
 
   customers.update(id, { authorizedOverride: 'blocked' })
     .then(customer => {
-      notifier.notifyIfActive('compliance', 'customerComplianceNotify', customer, req.deviceId, 'BLOCKED')
+      notifier.complianceNotify(customer, req.deviceId, 'BLOCKED')
       return respond(req, res, { customer })
     })
     .catch(next)
@@ -80,7 +80,7 @@ function triggerSuspend (req, res, next) {
   date.setDate(date.getDate() + days)
   customers.update(id, { suspendedUntil: date })
     .then(customer => {
-      notifier.notifyIfActive('compliance', 'customerComplianceNotify', customer, req.deviceId, 'SUSPENDED', days)
+      notifier.complianceNotify(customer, req.deviceId, 'SUSPENDED', days)
       return respond(req, res, { customer })
     })
     .catch(next)