diff --git a/lib/customers.js b/lib/customers.js
index ae7d436f..ebbc76b5 100644
--- a/lib/customers.js
+++ b/lib/customers.js
@@ -125,7 +125,7 @@ async function updateCustomer (id, data, userToken) {
   }
 
   if (data.subscriberInfo) {
-    Promise.all([getCustomerById(id), settingsLoader.loadLatest()])
+    await Promise.all([getCustomerById(id), settingsLoader.loadLatest()])
       .then(([customer, config]) => sms.getLookup(config, customer.phone))
       .then(res => updateSubscriberData(id, res, userToken))
       .catch(logger.error)
@@ -575,6 +575,7 @@ function getCustomerById (id) {
     .then(assignCustomerData)
     .then(getCustomInfoRequestsData)
     .then(camelizeDeep)
+    .then(formatSubscriberInfo)
 }
 
 function assignCustomerData (customer) {
@@ -582,6 +583,26 @@ function assignCustomerData (customer) {
     .then(customerEditedData => selectLatestData(customer, customerEditedData))
 }
 
+function formatSubscriberInfo(customer) {
+  const subscriberInfo = customer.subscriberInfo
+  if(!subscriberInfo) return customer
+  const result = subscriberInfo.result
+  if(subscriberInfo.status !== 'successful' || _.isEmpty(result)) return customer
+  
+  const name = _.get('belongs_to.name')(result)
+  const street = _.get('current_addresses[0].street_line_1')(result)
+  const city = _.get('current_addresses[0].city')(result)
+  const stateCode = _.get('current_addresses[0].state_code')(result)
+  const postalCode = _.get('current_addresses[0].postal_code')(result)
+  
+  customer.subscriberInfo = { 
+    name,  
+    address: `${street ?? ''} ${city ?? ''}${street || city ? ',' : ''} ${stateCode ?? ''} ${postalCode ?? ''}`
+  }
+  
+  return customer
+}
+
 /**
  * Query the specific customer manually edited data
  *
diff --git a/new-lamassu-admin/src/pages/Customers/CustomerData.js b/new-lamassu-admin/src/pages/Customers/CustomerData.js
index 247871a5..4029814a 100644
--- a/new-lamassu-admin/src/pages/Customers/CustomerData.js
+++ b/new-lamassu-admin/src/pages/Customers/CustomerData.js
@@ -1,4 +1,3 @@
-import { DialogActions, DialogContent, Dialog } from '@material-ui/core'
 import Grid from '@material-ui/core/Grid'
 import { makeStyles } from '@material-ui/core/styles'
 import { parse, format } from 'date-fns/fp'
@@ -7,9 +6,9 @@ import { useState, React } from 'react'
 import * as Yup from 'yup'
 
 import ImagePopper from 'src/components/ImagePopper'
-import { FeatureButton, Button, IconButton } from 'src/components/buttons'
+import { FeatureButton } from 'src/components/buttons'
 import { TextInput } from 'src/components/inputs/formik'
-import { H3, Info3, H2 } from 'src/components/typography'
+import { H3, Info3 } from 'src/components/typography'
 import {
   OVERRIDE_AUTHORIZED,
   OVERRIDE_REJECTED
@@ -17,7 +16,6 @@ import {
 import { ReactComponent as CardIcon } from 'src/styling/icons/ID/card/comet.svg'
 import { ReactComponent as PhoneIcon } from 'src/styling/icons/ID/phone/comet.svg'
 import { ReactComponent as CrossedCameraIcon } from 'src/styling/icons/ID/photo/crossed-camera.svg'
-import { ReactComponent as CloseIcon } from 'src/styling/icons/action/close/zodiac.svg'
 import { ReactComponent as EditIcon } from 'src/styling/icons/action/edit/comet.svg'
 import { ReactComponent as CustomerListViewReversedIcon } from 'src/styling/icons/circle buttons/customer-list-view/white.svg'
 import { ReactComponent as CustomerListViewIcon } from 'src/styling/icons/circle buttons/customer-list-view/zodiac.svg'
@@ -74,11 +72,11 @@ const CustomerData = ({
   updateCustomRequest,
   authorizeCustomRequest,
   updateCustomEntry,
-  retrieveAdditionalData
+  retrieveAdditionalDataDialog,
+  setRetrieve
 }) => {
   const classes = useStyles()
   const [listView, setListView] = useState(false)
-  const [retrieve, setRetrieve] = useState(false)
 
   const idData = R.path(['idCardData'])(customer)
   const rawExpirationDate = R.path(['expirationDate'])(idData)
@@ -103,7 +101,7 @@ const CustomerData = ({
   )
 
   const phone = R.path(['phone'])(customer)
-  const smsData = R.path(['subscriberInfo', 'result'])(customer)
+  const smsData = R.path(['subscriberInfo'])(customer)
 
   const isEven = elem => elem % 2 === 0
 
@@ -179,7 +177,8 @@ const CustomerData = ({
         }),
       validationSchema: customerDataSchemas.idCardData,
       initialValues: initialValues.idCardData,
-      isAvailable: !R.isNil(idData)
+      isAvailable: !R.isNil(idData),
+      editable: true
     },
     {
       fields: smsDataElements,
@@ -199,7 +198,8 @@ const CustomerData = ({
       retrieveAdditionalData: () => setRetrieve(true),
       initialValues: initialValues.smsData,
       isAvailable: !R.isNil(phone),
-      hasAdditionalData: !R.isNil(smsData) && !R.isEmpty(smsData)
+      hasAdditionalData: !R.isNil(smsData) && !R.isEmpty(smsData),
+      editable: false
     },
     {
       title: 'Name',
@@ -207,7 +207,8 @@ const CustomerData = ({
       authorize: () => {},
       reject: () => {},
       save: () => {},
-      isAvailable: false
+      isAvailable: false,
+      editable: true
     },
     {
       title: 'Sanctions check',
@@ -217,7 +218,8 @@ const CustomerData = ({
         updateCustomer({ sanctionsOverride: OVERRIDE_AUTHORIZED }),
       reject: () => updateCustomer({ sanctionsOverride: OVERRIDE_REJECTED }),
       children: <Info3>{sanctionsDisplay}</Info3>,
-      isAvailable: !R.isNil(sanctions)
+      isAvailable: !R.isNil(sanctions),
+      editable: true
     },
     {
       fields: customerDataElements.frontCamera,
@@ -244,7 +246,8 @@ const CustomerData = ({
       hasImage: true,
       validationSchema: customerDataSchemas.frontCamera,
       initialValues: initialValues.frontCamera,
-      isAvailable: !R.isNil(customer.frontCameraPath)
+      isAvailable: !R.isNil(customer.frontCameraPath),
+      editable: true
     },
     {
       fields: customerDataElements.idCardPhoto,
@@ -269,7 +272,8 @@ const CustomerData = ({
       hasImage: true,
       validationSchema: customerDataSchemas.idCardPhoto,
       initialValues: initialValues.idCardPhoto,
-      isAvailable: !R.isNil(customer.idCardPhotoPath)
+      isAvailable: !R.isNil(customer.idCardPhotoPath),
+      editable: true
     },
     {
       fields: customerDataElements.usSsn,
@@ -282,7 +286,8 @@ const CustomerData = ({
       deleteEditedData: () => deleteEditedData({ usSsn: null }),
       validationSchema: customerDataSchemas.usSsn,
       initialValues: initialValues.usSsn,
-      isAvailable: !R.isNil(customer.usSsn)
+      isAvailable: !R.isNil(customer.usSsn),
+      editable: true
     }
   ]
 
@@ -373,7 +378,7 @@ const CustomerData = ({
       name: it,
       label: onlyFirstToUpper(it),
       component: TextInput,
-      editable: true
+      editable: false
     })
   }, R.keys(smsData) ?? [])
 
@@ -392,7 +397,8 @@ const CustomerData = ({
       validationSchema,
       initialValues,
       hasImage,
-      hasAdditionalData
+      hasAdditionalData,
+      editable
     },
     idx
   ) => {
@@ -412,7 +418,8 @@ const CustomerData = ({
         initialValues={initialValues}
         save={save}
         deleteEditedData={deleteEditedData}
-        retrieveAdditionalData={retrieveAdditionalData}></EditableCard>
+        retrieveAdditionalData={retrieveAdditionalData}
+        editable={editable}></EditableCard>
     )
   }
 
@@ -491,67 +498,9 @@ const CustomerData = ({
           </div>
         )}
       </div>
-      <RetrieveDataDialog
-        setRetrieve={setRetrieve}
-        retrieveAdditionalData={retrieveAdditionalData}
-        open={retrieve}></RetrieveDataDialog>
+      {retrieveAdditionalDataDialog}
     </div>
   )
 }
 
-const RetrieveDataDialog = ({
-  setRetrieve,
-  retrieveAdditionalData,
-  open,
-  props
-}) => {
-  const classes = useStyles()
-
-  return (
-    <Dialog
-      open={open}
-      aria-labelledby="form-dialog-title"
-      PaperProps={{
-        style: {
-          borderRadius: 8,
-          minWidth: 656,
-          bottom: 125,
-          right: 7
-        }
-      }}
-      {...props}>
-      <div className={classes.closeButton}>
-        <IconButton
-          size={16}
-          aria-label="close"
-          onClick={() => setRetrieve(false)}>
-          <CloseIcon />
-        </IconButton>
-      </div>
-      <H2 className={classes.dialogTitle}>{'Retrieve API data from Twilio'}</H2>
-      <DialogContent className={classes.dialogContent}>
-        <Info3>{`With this action you'll be using Twilio's API to retrieve additional
-  data from this user. This includes name and address, if available.\n`}</Info3>
-        <Info3>{` There is a small cost from Twilio for each retrieval. Would you like
-  to proceed?`}</Info3>
-      </DialogContent>
-      <DialogActions className={classes.dialogActions}>
-        <Button
-          backgroundColor="grey"
-          className={classes.cancelButton}
-          onClick={() => setRetrieve(false)}>
-          Cancel
-        </Button>
-        <Button
-          onClick={() => {
-            retrieveAdditionalData()
-            setRetrieve(false)
-          }}>
-          Confirm
-        </Button>
-      </DialogActions>
-    </Dialog>
-  )
-}
-
 export default CustomerData
diff --git a/new-lamassu-admin/src/pages/Customers/CustomerData.styles.js b/new-lamassu-admin/src/pages/Customers/CustomerData.styles.js
index 9a4e2871..373e2f0c 100644
--- a/new-lamassu-admin/src/pages/Customers/CustomerData.styles.js
+++ b/new-lamassu-admin/src/pages/Customers/CustomerData.styles.js
@@ -1,4 +1,4 @@
-import { offColor, spacer } from 'src/styling/variables'
+import { offColor } from 'src/styling/variables'
 
 export default {
   header: {
@@ -45,26 +45,5 @@ export default {
       left: '100%',
       marginLeft: 15
     }
-  },
-  closeButton: {
-    display: 'flex',
-    padding: [[spacer * 2, spacer * 2, 0, spacer * 2]],
-    paddingRight: spacer * 1.5,
-    justifyContent: 'end'
-  },
-  dialogTitle: {
-    margin: [[0, spacer * 2, spacer, spacer * 4 + spacer]]
-  },
-  dialogContent: {
-    width: 615,
-    marginLeft: 16
-  },
-  dialogActions: {
-    padding: spacer * 4,
-    paddingTop: spacer * 2
-  },
-  cancelButton: {
-    marginRight: 8,
-    padding: 0
   }
 }
diff --git a/new-lamassu-admin/src/pages/Customers/CustomerProfile.js b/new-lamassu-admin/src/pages/Customers/CustomerProfile.js
index ff1f183b..3a4bbc3f 100644
--- a/new-lamassu-admin/src/pages/Customers/CustomerProfile.js
+++ b/new-lamassu-admin/src/pages/Customers/CustomerProfile.js
@@ -1,18 +1,27 @@
 import { useQuery, useMutation } from '@apollo/react-hooks'
-import { makeStyles, Breadcrumbs, Box } from '@material-ui/core'
+import {
+  makeStyles,
+  Breadcrumbs,
+  Box,
+  DialogActions,
+  DialogContent,
+  Dialog
+} from '@material-ui/core'
 import NavigateNextIcon from '@material-ui/icons/NavigateNext'
 import gql from 'graphql-tag'
 import * as R from 'ramda'
 import React, { memo, useState } from 'react'
 import { useHistory, useParams } from 'react-router-dom'
 
-import { ActionButton } from 'src/components/buttons'
+import ErrorMessage from 'src/components/ErrorMessage'
+import { Button, IconButton, ActionButton } from 'src/components/buttons'
 import { Switch } from 'src/components/inputs'
-import { Label1, Label2 } from 'src/components/typography'
+import { Label1, Label2, H2, Info3 } from 'src/components/typography'
 import {
   OVERRIDE_AUTHORIZED,
   OVERRIDE_REJECTED
 } from 'src/pages/Customers/components/propertyCard'
+import { ReactComponent as CloseIcon } from 'src/styling/icons/action/close/zodiac.svg'
 import { ReactComponent as AuthorizeReversedIcon } from 'src/styling/icons/button/authorize/white.svg'
 import { ReactComponent as AuthorizeIcon } from 'src/styling/icons/button/authorize/zodiac.svg'
 import { ReactComponent as BlockReversedIcon } from 'src/styling/icons/button/block/white.svg'
@@ -280,9 +289,10 @@ const GET_ACTIVE_CUSTOM_REQUESTS = gql`
 const CustomerProfile = memo(() => {
   const history = useHistory()
 
+  const [retrieve, setRetrieve] = useState(false)
   const [showCompliance, setShowCompliance] = useState(false)
   const [wizard, setWizard] = useState(false)
-  const [error] = useState(null)
+  const [error, setError] = useState(null)
   const [clickedItem, setClickedItem] = useState('overview')
   const { id: customerId } = useParams()
 
@@ -323,7 +333,11 @@ const CustomerProfile = memo(() => {
   })
 
   const [setCustomer] = useMutation(SET_CUSTOMER, {
-    onCompleted: () => getCustomer()
+    onCompleted: () => {
+      getCustomer()
+      setRetrieve(false)
+    },
+    onError: error => setError(error)
   })
 
   const [authorizeCustomRequest] = useMutation(SET_AUTHORIZED_REQUEST, {
@@ -640,7 +654,20 @@ const CustomerProfile = memo(() => {
                 updateCustomRequest={setCustomerCustomInfoRequest}
                 authorizeCustomRequest={authorizeCustomRequest}
                 updateCustomEntry={updateCustomEntry}
-                retrieveAdditionalData={retrieveAdditionalData}></CustomerData>
+                setRetrieve={setRetrieve}
+                retrieveAdditionalDataDialog={
+                  <RetrieveDataDialog
+                    onDismissed={() => {
+                      setError(null)
+                      setRetrieve(false)
+                    }}
+                    onConfirmed={() => {
+                      setError(null)
+                      retrieveAdditionalData()
+                    }}
+                    error={error}
+                    open={retrieve}></RetrieveDataDialog>
+                }></CustomerData>
             </div>
           )}
           {isNotes && (
@@ -677,4 +704,64 @@ const CustomerProfile = memo(() => {
   )
 })
 
+const RetrieveDataDialog = ({
+  onConfirmed,
+  onDismissed,
+  open,
+  error,
+  props
+}) => {
+  const classes = useStyles()
+
+  return (
+    <Dialog
+      open={open}
+      aria-labelledby="form-dialog-title"
+      PaperProps={{
+        style: {
+          borderRadius: 8,
+          minWidth: 656,
+          bottom: 125,
+          right: 7
+        }
+      }}
+      {...props}>
+      <div className={classes.closeButton}>
+        <IconButton
+          size={16}
+          aria-label="close"
+          onClick={() => onDismissed(false)}>
+          <CloseIcon />
+        </IconButton>
+      </div>
+      <H2 className={classes.dialogTitle}>{'Retrieve API data from Twilio'}</H2>
+      <DialogContent className={classes.dialogContent}>
+        <Info3>{`With this action you'll be using Twilio's API to retrieve additional
+  data from this user. This includes name and address, if available.\n`}</Info3>
+        <Info3>{` There is a small cost from Twilio for each retrieval. Would you like
+  to proceed?`}</Info3>
+      </DialogContent>
+      {error && (
+        <ErrorMessage className={classes.errorMessage}>
+          Failed to save
+        </ErrorMessage>
+      )}
+      <DialogActions className={classes.dialogActions}>
+        <Button
+          backgroundColor="grey"
+          className={classes.cancelButton}
+          onClick={() => onDismissed(false)}>
+          Cancel
+        </Button>
+        <Button
+          onClick={() => {
+            onConfirmed()
+          }}>
+          Confirm
+        </Button>
+      </DialogActions>
+    </Dialog>
+  )
+}
+
 export default CustomerProfile
diff --git a/new-lamassu-admin/src/pages/Customers/CustomerProfile.styles.js b/new-lamassu-admin/src/pages/Customers/CustomerProfile.styles.js
index 4fa08597..76337795 100644
--- a/new-lamassu-admin/src/pages/Customers/CustomerProfile.styles.js
+++ b/new-lamassu-admin/src/pages/Customers/CustomerProfile.styles.js
@@ -1,4 +1,4 @@
-import { comet, subheaderColor } from 'src/styling/variables'
+import { comet, subheaderColor, spacer } from 'src/styling/variables'
 
 export default {
   labelLink: {
@@ -53,5 +53,29 @@ export default {
     backgroundColor: subheaderColor,
     borderRadius: 8,
     padding: [[0, 5]]
+  },
+  closeButton: {
+    display: 'flex',
+    padding: [[spacer * 2, spacer * 2, 0, spacer * 2]],
+    paddingRight: spacer * 1.5,
+    justifyContent: 'end'
+  },
+  dialogTitle: {
+    margin: [[0, spacer * 2, spacer, spacer * 4 + spacer]]
+  },
+  dialogContent: {
+    width: 615,
+    marginLeft: 16
+  },
+  dialogActions: {
+    padding: spacer * 4,
+    paddingTop: spacer * 2
+  },
+  cancelButton: {
+    marginRight: 8,
+    padding: 0
+  },
+  errorMessage: {
+    marginLeft: 38
   }
 }
diff --git a/new-lamassu-admin/src/pages/Customers/components/EditableCard.js b/new-lamassu-admin/src/pages/Customers/components/EditableCard.js
index e83daa23..287fc52a 100644
--- a/new-lamassu-admin/src/pages/Customers/components/EditableCard.js
+++ b/new-lamassu-admin/src/pages/Customers/components/EditableCard.js
@@ -145,7 +145,8 @@ const EditableCard = ({
   initialValues,
   deleteEditedData,
   retrieveAdditionalData,
-  hasAdditionalData = true
+  hasAdditionalData = true,
+  editable
 }) => {
   const classes = useStyles()
 
@@ -274,13 +275,41 @@ const EditableCard = ({
                           </ActionButton>
                         )}
                       </div>
-                      <ActionButton
-                        color="primary"
-                        Icon={EditIcon}
-                        InverseIcon={EditReversedIcon}
-                        onClick={() => setEditing(true)}>
-                        Edit
-                      </ActionButton>
+                      {editable && (
+                        <ActionButton
+                          color="primary"
+                          Icon={EditIcon}
+                          InverseIcon={EditReversedIcon}
+                          onClick={() => setEditing(true)}>
+                          Edit
+                        </ActionButton>
+                      )}
+                      {!editable &&
+                        authorize &&
+                        authorized.label !== 'Accepted' && (
+                          <div className={classes.button}>
+                            <ActionButton
+                              color="spring"
+                              type="button"
+                              Icon={AuthorizeIcon}
+                              InverseIcon={AuthorizeIcon}
+                              onClick={() => authorize()}>
+                              Authorize
+                            </ActionButton>
+                          </div>
+                        )}
+                      {!editable &&
+                        authorize &&
+                        authorized.label !== 'Rejected' && (
+                          <ActionButton
+                            color="tomato"
+                            type="button"
+                            Icon={BlockIcon}
+                            InverseIcon={BlockIcon}
+                            onClick={() => reject()}>
+                            Reject
+                          </ActionButton>
+                        )}
                     </div>
                   )}
                   {editing && (